Shopping Guide

 

Welcome to Taronivla (hereinafter referred to as "I" or "we"). We are dedicated to providing high-quality kitchen furniture through our online store. Please read the following guide carefully to ensure a smooth shopping experience.

Preparation and Selection Before Purchasing
Before placing an order, we recommend that you carefully measure your kitchen space to ensure the furniture fits perfectly. Please review the product description page for detailed specifications, including dimensions, materials, and colors. Since display settings may vary, slight color variations might occur, so please refer to the detailed images provided. If you have specific questions about product specifications, please contact us prior to purchasing.

Shopping Cart and Order Confirmation
Once you have selected your desired items, add them to your shopping cart. In the cart page, you can review the list of items, adjust quantities, or remove items. When you are ready to proceed, click to checkout. Please ensure that your shipping address, email address, and phone number are accurate and complete. We rely on this information to deliver your order and communicate order updates.

Payment Methods and Completion
We offer a secure payment environment for all transactions. Currently, we accept credit card payments, including Visa and MasterCard. Please follow the prompts on the payment page to enter your card details. We utilize encryption technology to protect your payment information during transmission. Once payment is successful, you will receive an order confirmation via email.

Shipping and Delivery
We will process your order promptly upon payment confirmation. We do not maintain physical offline stores; all items are shipped directly to the address provided. Please ensure the delivery location is accessible for receiving furniture items. Upon delivery, we recommend inspecting the packaging for any visible signs of damage before signing for the receipt.

Returns and Exchanges
We want you to be satisfied with your purchase. If you need to return an item, please contact us within 45 days of receiving the goods. Items must be returned in their original condition and packaging. Please note that return shipping costs may apply unless the item is defective or incorrect. We will process refunds to the original payment method after inspecting the returned items.

Privacy and Data Security
We respect your privacy. The personal information you provide (such as name, address, and payment details) is used solely for processing orders and improving our service. We do not sell or share your personal data with unauthorized parties. We implement strict security measures to safeguard your data against unauthorized access.

Contact Us
If you have any questions regarding your order, products, or our services, please feel free to reach out to us.

Address: 32 HILLCREST AVE, TRENTON, NJ 08618-3437, United States
Phone: +1 (210) 887-2988
Email: info@taronivla.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)